PRIVACY POLICY

1. Data Controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR) and applicable Spanish data protection regulations, users are informed that the personal data collected through this website shall be processed by:

Company Name: Joy Lavin SL
Tax Identification Number (CIF): B38388286
Registered Address: Avenida Antonio Domínguez 4, CCial Arcade, Planta 1, Oficina 3, Playa de las Américas, 38660, Tenerife, Spain

Website: Grupo Pagoda


2. Purpose of the Processing

Personal data provided through this website may be processed for the following purposes:

• Responding to enquiries, requests, or communications submitted through contact forms or other communication channels
• Providing information about products, collections, boutiques, services, or corporate activities
• Managing and maintaining relationships with users, clients, suppliers, or business contacts
• Improving the browsing experience and analysing website usage
• Ensuring the security and proper functioning of the website
• Complying with applicable legal obligations

Personal data will not be used for purposes incompatible with those described above.


3. Legal Basis for Processing

The legal basis for the processing of personal data may include:

• The user’s consent when voluntarily submitting information through forms or communication channels
• The legitimate interest of Joy Lavin SL in maintaining business relations and improving its services and website
• Compliance with legal obligations applicable to Joy Lavin SL

Users may withdraw their consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal.


4. Data Retention

Personal data shall be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

When data is no longer necessary, it shall be securely deleted or anonymised.


5. Data Recipients

Personal data may be shared with service providers and technology partners acting on behalf of Joy Lavin SL for operational, administrative, hosting, analytics, communication, or website maintenance purposes.

Such providers shall process the data only under the instructions of Joy Lavin SL and in compliance with applicable confidentiality and data protection obligations.

Personal data will not be sold or disclosed to third parties except where required by law.


6. International Data Transfers

Some service providers used in connection with this website may be located outside the European Economic Area (EEA).

In such cases, Joy Lavin SL shall ensure that appropriate safeguards are implemented in accordance with applicable data protection legislation to guarantee an adequate level of protection for personal data.


7. User Rights

Users have the right to:

• Access their personal data
• Request the rectification of inaccurate or incomplete data
• Request the erasure of their personal data where applicable
• Request the restriction of processing
• Object to the processing of their personal data
• Request data portability where technically feasible
• Withdraw consent at any time

Users may exercise their rights by sending a written request together with proof of identity to the postal address indicated above.

Users also have the right to lodge a complaint with the competent data protection authority if they consider that their rights have been infringed.

In Spain, the competent authority is the Spanish Data Protection Agency (AEPD).


8. Security Measures

Joy Lavin SL adopts appropriate technical and organisational measures to ensure the security, integrity, confidentiality, and protection of personal data against unauthorised access, alteration, loss, or destruction.

However, users acknowledge that no internet transmission or electronic storage system can be guaranteed to be completely secure.


9. Third-Party Links

This website may contain links to third-party websites.

Joy Lavin SL is not responsible for the privacy practices, policies, or contents of third-party websites. Users are encouraged to review the privacy policies of such websites before providing any personal data.


10. Cookies

This website may use cookies and similar technologies to improve user experience, analyse website traffic, and optimise website performance.

Detailed information regarding the use of cookies can be found in the Cookie Policy available on this website.


11. Changes to this Privacy Policy

Joy Lavin SL reserves the right to modify or update this Privacy Policy at any time to reflect changes in legislation, regulatory requirements, or business practices.

Any updates shall be published on this website.

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